Increasingly
large corporations are turning to their own business networks for grassroots
support. Such organisations have access to many potential allies through
their own employees, shareholders, customers, suppliers and vendors.
One of Burson-Marsteller's directors
told a gathering of British chemical industry leaders:
Don't
forget that the chemical industry has many friends and allies that can
be mobilized... employees, shareholders, and retirees.... The industry
needs an army of spokespeople speaking on its behalf...Give them the
songsheets and let them help industry carry the tune. (Lindheim 1989,
p. 494)
Edward
Grefe and Marty Linsky, in their handbook on "Harnessing the Power of
Grassroots Tactics for Your Organization" point out that any corporation
will have three potential constituencies for its grassroots efforts:
'family', 'friends' and 'strangers'. Family are employees and shareholders,
and perhaps their close families, "whose livelihoods depend on the organization's
success" so they have a strong economic interest and emotional commitment
to the company. (p. 138) Friends are people who have less direct connections
to the company but still have some sort of economic tie or common interest.
These people would include customers, suppliers and trade associations.
Strangers
are those who have no connection to the company, are not aware of the
issue being debated, and yet can be influential in its outcome. They
include the media, politicians, the business community, opinion leaders,
scientists and academics and the key is to find those who "may have
an intellectual or philosophical perspective that puts them into alignment
with your organization." Grefe and Linsky recommend that family should
be mobilised first: "Once involved, family are the best ambassadors,
not only for reaching out to the friends but more importantly for reaching
out to strangers as well."(p. 92)
By getting
together in trade associations and federations, smaller businesses can
help each other in the same way. The US
Chamber of Commerce has 220,000 member businesses, trade associations,
and local and state chambers of commerce and in 1993 it established
its "Grassroots Action Information
Network (GAIN) with state-of-the-art technology and networking capabilities."
(Holzinger 1994) The National Federation
of Independent Businesses has 617,000 members. From these members
it is able to construct a database of members classified into categories
which include political backgrounds, position on particular issues and
the extent to which they have been 'activated' in the past by direct
mail approaches. The computer database is connected to laser printers
and broadcast faxes. So when an issue comes up, the Federation can instantly
contact and activate thousands of specially selected members or alternatively
space out the contacts over a number of weeks to give the impression
of a spontaneously growing public reaction. (Faucheux 1995)
One of
the most successful grassroots campaigns utilising these multi-sector
coalitions mobilised farmers, coal-miners, aluminium manufacturers,
the natural gas industry and others to oppose US President Clinton's
proposed energy tax.(Seitel, Fraser P., 1995, p. 383)
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Additional
Material
Faucheux,
Ron, 1995, 'The Grassroots Explosion', Campaigns & Elections,
Vol. 16, No. 1, pp. 20-30, 53-8.
Grefe,
Edward A. and Marty Linsky, 1995, The New Corporate Activism: Harnessing
the Power of Grassroots Tactics for Your Organization (New York:
McGraw-Hill).
Holzinger,
Albert G., 1994, 'Thriving on Challenges', Nations Business,
Vol. 82, No. 4, pp. 51-2.
Lindheim,
James, 1989, 'Restoring the Image of the Chemical Industry', Chemistry
and Industry, Vol. 15, No. 7 August, pp. 491-4.
Seitel,
Fraser P., 1995, The Practice of Public Relations, 6th edn (Englewood
Cliffs, New Jersey: Prentice Hall).
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