Hughes' study served to
highlight the many non-technical aspects of technological decision-making
and development. In particular he showed how political factors were
critical to the acceptance of a new system. He pointed out that engineering
textbooks often discuss only the technical components of a technological
system "leaving students with the mistaken impression that problems
of system growth and management are neatly circumscribed and preclude
factors often perjoratively labeled 'politics'."
He described a pattern
by which large technological systems seem to evolve. He suggested
that most start with radical inventions. These are inventions,
such as the telephone, electric light, steam turbine, the wireless
or the airplane which generate a new system, as opposed to conservative
inventions which improve or add to an existing system. Radical
inventions, he said, are generally made by 'independent' people
who are not part of an existing system and tend not to be employed
in research laboratories. Such radical inventions are not welcomed
by organisations with a vested interest in an existing system:
"Radical inventions often deskill workers, engineers, and managers,
wipe out financial investments, and generally stimulate anxiety
in large organizations." When faced with a problem that threatens
the stability of the system, the engineer, rather than considering
building a new system, tries to rearrange or manipulate the system
components or perhaps to incorporate a hostile environment.
For radical inventions
to grow into technological systems they need to be provided with "economic,
political, and other characteristics needed for survival." It is during
this phase that the social skills of the inventor can be crucial. As
a technological system grows, Hughes argued, it develops a mass which
is made up of institutions and people who have a vested interest in
maintaining the system. These include manufacturers who have invested
in resources, labour and manufacturing plant for the system, educational
institutions that teach the associated science and practice, research
institutions, professional societies, as well as people such as engineers
and managers who have invested their experience and expertise in the
system. The system not only has mass but also direction; that is, development
of the system proceeds along conservative lines that can be extrapolated.
It aquires a 'technological momentum'.
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Reference:
Thomas Hughes, Networks
of Power: Electrification in Western Society, 1880-1930 (Baltimore
and London: John Hopkins University Press, 1983).